When you work with a community bank like Coulee Bank, you gain more than just financial services. We offer a partnership rooted in trust and personalized support. To remain competitive, we continue to upgrade and introduce premium services to help you and your business. One of the upgrades we have made is the expansion of our Treasury Management department. While Treasury Management is a unique department and can differ from one financial institution to another, one thing that sets us apart is the relationship we build with all our clients.
Our Treasury Management department provides dedicated employees who want the best for you and your business. They are available to provide support using our newly implemented 800 number. While most big banks also offer an 800 number you never speak to the same person twice. However, Bertram says, working with Coulee Bank allows you to have a dedicated business advisor at the touch of a button.
Because of the investment Coulee Bank has made in the past 18 months, in terms of product, we can compete with almost everything the big banks offer. Annie Bertram, AVP, Treasury Management says, “We have amped up our tool kit, and you get an amazing staff ready to provide the support you need.”
To compare apples to apples, we want to recognize that some financial institutions refer to Treasury Management as Cash Management. Essentially Treasury Management or Cash Management are terms for business digital banking tools. By providing these tools we are able to help your business mitigate risk. These tools include Remote Deposit Capture, Online Wire Services, ACH Services, ICS & CDARS Deposit Accounts, Fraud Management, and Merchant Services.
Remote Deposit Capture
By offering Remote Deposit Capture (RDC) we make banking simpler for our customers. Bertram says, “Geography doesn’t define us as banks anymore. You can choose who you bank with because you want to bank with them, not because of where they are located. Because we pride ourselves on being a community bank based on relationship banking, we want you to call on us to help you with your business. We continue to keep pace with the changes in digital banking, so you have the latest tools for your business.” Having RDC eliminates costly trips to the bank and allows you to deposit checks when it’s convenient for you. You can read more about Remote Deposit Capture here.
Online Wire Services
Some businesses need access to online wire transfers, and we can provide that service for you. One of the key advantages of online wire transfers is their speed. Unlike traditional banking methods, which can take several days to process, online wire transfers are typically completed within one business day. This rapid processing time is invaluable for businesses, enabling timely payment and facilitating smooth financial operations.
Automated Clearing House (ACH) Services
“Risk management is a huge part of what our department does for you as a business owner,” says Bertram. We have Positive Pay and Automated Clearing House (ACH) Protect to help deter fraud. Essentially, it allows you to approve or deny payment of all checks and electronic (ACH) transactions. ACH services offer a safe, secure method of transferring funds electronically for various purposes like vendor repayment, receivables collections, and payroll. You can read more about Positive Pay and ACH in these articles.
ICS & CDARS Deposit Accounts
We believe that in today’s complex financial landscape, safeguarding your investments while maximizing returns is paramount. Two key options that provide both security and competitive interest rates are the Interest-bearing Current/Savings (ICS) and Certificate of Deposit Account Registry Service (CDARS) deposit accounts. These innovative products are designed to offer peace of mind and financial growth for your business.
Merchant Services
Accepting credit and debit cards is one of the most pivotal decisions a small business can make in today’s fast-paced market. Merchant Services Processing not only paves the way for seamless transactions but also unlocks a myriad of opportunities that can propel your business to new heights. By embracing this payment solution, you cater to the evolving preferences of your customers, offering them the flexibility they seek and, in turn, enhancing their overall experience.
Our Treasury Management team is poised and ready to help you with your business. They can work with you to find just the right products and services to help you optimize your financial position and make banking more convenient than ever.