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Security Shield Password Protection

Using a variety of methods, criminals can steal your identity by using your Social Security number, driver's license numbers, credit card numbers, ATM cards, telephone calling cards, and other pieces of your identity. They use this information to impersonate you, spending as much money as they can in as short a time as possible before moving on to someone else's name and identifying information.

Here is our Three Step Security Shield Approach:

  • Step 1. Protection - Place an elective password and ID protection on your checking and saving accounts adding two important layers of security to your Coulee Bank accounts. Every time you conduct a transaction you will be asked for this password.
  • Step 2. Prevention - Advanced technology and hometown service shielding your Coulee Bank's credit and debit cards. If your Coulee Bank cards are ever stolen, Coulee Bank's Identity Theft Officer will be able to assist you. Dealing with national credit card companies over the phone is one of the biggest headaches in repairing your credit.
  • Step 3. Education - Implement our 10-step identity theft action plan to help protect yourself. What you will learn will dramatically reduce your risk of identity theft.

For more information, contact Coulee Bank's Identity Theft Officer at (608) 784-9550 or (866) 784-9550.

Protecting You From Identity Theft

If you think your identity has been stolen, here's what you should do now to control the damage. Be persistent and follow up any conversation with a written letter.

  • Step 1. For all of your Coulee Bank accounts, immediately call our Identity Theft Officer at (608) 784-9550 or (866) 784-9550 and hold or close the needed accounts until the damage can be assessed.
  • Step 2. The Identity Theft Officer will advise you on how to contact the fraud departments of the three major credit bureaus and place a fraud alert on your credit file. The fraud alert requests creditors to contact you before opening any new accounts or making any changes to your existing accounts.
  • Step 3. File a report with your local police department. Get a copy of the report to submit to your creditors and others that may require proof of the crime.
  • Step 4. File your complaint with the Federal Trade Commission (FTC). The FTC maintains a database of identity theft cases used by law enforcement agencies for investigations. Call them at (877) FTCHELP or visit their website.


For More Information on Identity Theft

Coulee Bank Identity Theft Officer - Mark Kulig
Phone: (608) 784-9550 or (866) 784-9550
Federal Trade Commission
Phone: (877) IDTHEFT (877-438-4338)
U.S. Dept. Of Justice
Privacy Rights Clearinghouse
Phone: (619) 298-3396