Coulee Bank - Security Alerts

E-Mail-Based VISA Card Scam

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Scam Details:

In this scam, consumers are falsely notified by e-mail that their Visa® cards may have been compromised due to fraudulent activity.

The e-mail provides official-looking information about Visa's commitment to fighting fraud, along with a false "Case ID Number." It also directs cardholders to verify their identity through the Web in order to continue using online services. Please see below for an example of a fraudulent e-mail.

Dear Visa Cardholder,

Continuous Monitoring is an integral part of Visa's multiple layers of security. In addition to other fraud monitoring tools, we can often spot fraud based upon transactions on the card that are outside of cardholders typical purchasing pattern.

This allows us to spot fraudulent activity as quickly as possible and acts as an early-warning system to identify fraudulent activity.

During a recent checkout we detected suspicious activity and your Visa card may have been compromised. Fraudulent activity made it necessary to limit your card for online services.

Your Case ID Number is: DD7Q8QQ9EDR7

Conform to our security requirements and in order to continue online services with your card, we must validate your identity.

Please click here to verify your identity.

Visa takes online security very seriously so that you can shop safely on the Internet. As part of our commitment to fighting fraud we have the right to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the terms and conditions for using Visa.

Sincerely,

Visa Customer Service.

Neither Visa nor MasterCard® will request personal information, account details, or card information over the telephone or through e-mail. You should promptly notify your card-issuing financial institution, local law enforcement, or the FBI at www.ic3.gov if you receive suspicious calls or e-mails. You should also monitor your statements for any unfamiliar transactions.

On October 3, 2008, FDIC deposit insurance temporarily increased from $100,000 to $250,000 per depositor through December 31, 2013. For more information please contact Coulee Bank or visit www.fdic.gov.

Beginning July 1, 2010 Coulee Bank will no longer participate in the FDIC’s Transaction Account Guarantee Program. Thus, after June 30, 2010, funds held in non-interest bearing transaction accounts will no longer be guaranteed in full under the Transaction Account Guarantee Program, but will be insured up to $250,000 under the FDIC’s general deposit insurance rules.