Bill Pay Assistance

Bill Pay

To log-in to Bill Pay: Login to your Home Branch account and click on the "Bill Payment" tab.
An electronic payment should be sent at least 3-4 business days before it is due.
A check payment should be sent at least 5-7 business days before it is due.
For more information on Bill Pay, click here.

Click the categories below to expand for more details.

Before you start this process, you should have a current bill in front of you as you will need information such as the account number, mailing address, etc. from your bill to set-up the payee in Bill Pay.

First, select "Payees" from the Bill Pay Menu and click "Add Payees" on the right side of the screen.
Enter the name of the payee you want to add, making sure the spelling is correct, and click "Submit."
If the payee is in the electronic payee database, click the correct payee from the list. Fill in the information for that payee.
If your account number does not match the required format of the payee, a message will display with an option to set up as a check payee. This account format is set by the payee and may or may not require hyphens. If the format you enter doesn’t work, you can try again using a different format for the account number.

If a payee cannot be set-up as an electronic payee (it is not in the electronic payee database), you will have to set it up as a check payment.
Enter the payee information in the required fields and click "Submit."
When payees are added they can be viewed by selecting Payees from the Bill Pay menu.
You can use the "Edit" and “Delete” options to update your Payee List.
Once a payee is added, you can only edit the account number and the alias of the payee. To change anything else (payee name, address, etc.) you will have to delete the payee and then add it again with the correct information.