|
InterBank Transfers are a great way to move money between Coulee Bank and another financial institution. We know you are busy so a few simple clicks does the work so you have more time for the important things in life.
Enrollment is simple:
- Complete and submit our InterBank Transfer Application*
- You’ll be notified when InterBank Transfer access has been established and is available through your Coulee Bank Home Branch account
- You’ll enter your outside transfer accounts and confirm a successful test transfer
- From there, you’re in control
*Note: Four external accounts maximum/Home Branch account. A $10 fee will be charged to add or modify any account after initial application is processed. Incoming and outgoing transfers to Coulee Bank are FREE.
Can I make a transfer immediately (after enrollment)?
Before you may schedule your first transfer, the InterBank Transfer system will send a small deposit and matching withdrawal on your behalf to the receiving bank account which you must verify before regular transfers can be initiated.
To verify the amount, log into your external account, note the transfer amount, then log into your Home Branch account and enter the amount in the Enrolled Accounts tab within the InterBank Transfers section. Once you have done so, the account will display a “Verified” status and you may then schedule transfers.
Note: Do not enter a dollar sign ($) or decimal point (.) when entering the transfer amount for verification.
How long do I have to verify my account?
You have seven calendar days after you first enroll your external account to look for the test deposit and enter it into the IBT system to confirm the enrollment. If you are unable to verify within seven days, simply re-enroll your account to restart the process.
Note: If you have to restart the enrollment process because the seven days expired, be sure to use the most recent test deposit amount when verifying your account.
How soon after my transfer is initiated will funds post to my account?
If the transfer request is completed before 2:00 p.m. Central Time on a business day, the funds will post in 2 business days. For transfers created after 2:00 p.m., look for the funds to arrive in 3 business days.
Note: Debits/Credits are only processed on business days. No processing on holidays. If Debit/Credit falls on a holiday or weekend, the Debit/Credit will be processed on the next business day.
May I schedule transfers to happen automatically or schedule a transfer for a future date?
You may schedule recurring transfers or single transfers with a future date. These transfers will count toward your daily limits on the day the transfer is scheduled to occur. If you schedule a future outgoing transfer and available funds on that date are less than the transfer amount requested, the transfer will be rejected and you will need to resubmit if for that occurrence.
Note: If you schedule an incoming transfer for which the amount exceeds the available balance in the external account, that financial institution may charge you fees related to insufficient funds.
Are there any limitations on the number of external accounts I may enroll or transfers?
Yes, you may have a maximum of four (4) external accounts. There is a daily limit of 3 inbound and 3 outbound transfers and a daily cap limit of $15,000.00 for incoming and $10,000.00 for outgoing.
Do I have to submit another application if I want to add a new financial institution?
Yes. In order to protect your identity and personal information we need to verify that you are the person making this request. Every customer is required to fill out a new application when modifying an account or financial institution. Click here for the application. A $10.00 fee will apply for any additions or modifications after the initial application has been processed.
Is it possible to receive a different daily limit?
If you need to transfer larger amounts, plan to use Wire Transfer services. Contact one of our customer service representatives for assistance with a wire transfer.
Are businesses allowed to enroll in InterBank Transfer?
The service is limited to consumers. Businesses may access ACH services for similar transfers. Contact Libby Berg for assistance with our ACH service for businesses.
Do you have a tutorial to walk me through the transfer process?
Yes. We have put together an online tutorial to assist our customers with their InterBank Transfers. Click here to watch it.
|
